Digital Product Policy
All products on ConnectixPro are digital downloads. Once your purchase is complete and access is granted, these items cannot be physically returned.
No Physical Returns
Since our products are digital, they cannot be shipped back or physically returned. Every purchase is delivered instantly after payment confirmation.
Refund Eligibility
Refunds may be granted only under the following conditions:
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You received the wrong file.
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The file is corrupted, incomplete, or unusable after download.
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A duplicate order was placed accidentally.
Non-Refundable Cases
Refunds will not be provided if:
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The product has already been downloaded and accessed.
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The product did not meet your personal expectations.
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The purchase was made by mistake (without a duplicate order).
Refund Process
If your request meets the eligibility criteria, our team will review it. Once approved, the refund will be processed to your original payment method.
Final Note
At ConnectixPro, we carefully test and verify every digital product to ensure the highest quality. Please review your purchase details before completing the transaction, as all sales are final unless they meet our refund conditions.
